Access FAQ

β€œThe National LGBTQ Task Force and the Creating Change 2020 Host Committee strive to make Creating Change 2020 welcoming and accessible for attendees with disabilities. In the spirit of learning how our communities can be inclusive of and accessible to all people, we offer these guidelines for creating a community where people with disabilities are valued and respected.”

The Creating Change Conference is committed to providing an inclusive environment and will do their best to accommodate requests for assistance. This page describes the accessibility features of The Creating Change Conference and the institute, to help you make an informed decision about whether the conference will be accessible to you. Please contact Justin Lemley, the on-site Accessibility Coordinator, if your question is not answered here, or if the conference arrangements as described are not enough to allow you to attend.

How do I communicate accessibility needs to the Creating Change Conference organizers?

The On-Site Accessibility Coordinator for The Creating Change Conference is Justin Lemley, whose goal is to ensure the conference is accessible to everyone. When you register for the conference, there will be a registration question labeled "Accessibility and Child Care". In your response, please indicate any accessibility needs such as wheelchair access, sign language interpretation, or a large print programs. The On-Site Accessibility Coordinator will follow up with you to clarify your needs. You can contact them directly at any time by emailing

Who do I ask if my question is not answered here?

More information about accessibility at Sheraton Dallas Hotel is available on their accessibility information page. Please call 214-922-8000 or use this email form to discuss your specific needs with the venue directly.

Will sign language interpretation or captioning be available?

The conference will provide a team of sign language interpreters or captioners if requested by any attendees two weeks before the conference. Requests made after cannot be guaranteed. Please make your request as early as possible. The On-Site Accessibility Coordinator will follow up with you to discuss your needs in more detail.

What are the taxi and public transport options for getting to the conference venue?

From Dallas Love Field Airport (DAL), the easiest way to get to the Sheraton Dallas Hotel is a taxi or car service. Public transportation is also available. There is no shuttle service to the conference venue.

Recommended options for getting to the conference include:


  • Route: From DAL to the Sheraton Dallas Hotel

  • Cost: $30 USD

  • Time: 20 minutes


  • Route: From DAL to the Sheraton Dallas Hotel

  • Cost: $20 USD

  • Time: 20 minutes

Who can I ask about accessibility in Dallas, TX?

For information about accessibility while in Dallas, TX, including information about public transportation, go to Dallas ADA Compliance or contact Gary Copeland at 214-670-3247 or

What is the conference space like?

The conference is spread across 60 meeting rooms on multiple levels. We are working on a more in-depth description of the conference space.

Please see our other FAQs for more details about wheelchair or power scooter access, restrooms, walking and steps, and facilities for assistance animals.

Will the conference be accessible by wheelchair or power scooter?

Yes, the conference will be accessible to wheelchair users. The hotel has a level entrance with automatic doors. The route from the public entrance to accessible guest rooms is level. The reception desk has a lowered section for wheelchair users. There are mobility and hearing accessible rooms and/or kits with the option of bathtubs or roll-in showers. Meeting rooms, ballroom, and pool are accessible. Emotional support cats and dogs under 50lbs and all service animals are welcome. There are seats set aside for people with varying disabilities, both up front and scattered throughout in the plenary space and in the meeting rooms. Please be prepared to move chairs to make room for people using wheelchairs, wherever they may wish to sit at plenary sessions and workshops.

There will not be a stage for the Disability Justice Institute; the institute will be level and there will be space for mobility aids.

For more information about wheelchair accessibility at Sheraton Dallas Hotel, please contact the venue at 214-922-8000 or use this email form.

What are the restroom facilities like?

There are unisex restrooms available on most floors, and all have at least one wheelchair-accessible stall. We are still looking into how many restrooms and where they are located in relation to workshops.

Can I bring my guide dog?

Yes! Guide dogs and other service animals are welcome at The Creating Change Conference, as are emotional support cats and dogs under 50lbs. We are still working on the precise location of the relief areas.

How much walking or standing will be needed?

The conference may require large amounts of walking as workshops, caucuses, and hospitality suites are spread across many rooms and floors. There is seating available at all workshops, institutes, caucuses, keynotes, etc.

When registering, you may request a motorized scooter or manual wheelchair for use during the entirety of the conference.

Will there be an induction loop in the meeting rooms?

We are still working on establishing which rooms, if any, have induction loops.

Will speakers and audience members asking questions be using a microphone?

Yes, microphones will be used for all speakers. Attendees with questions will be requested to use a microphone so that their question is more easily heard.

What food service will be provided?

The conference will provide a seated brunch on Sunday morning; we are working to offer lunch during the DJI on Thursday. Dishes will be labeled. If you have special dietary needs, please indicate these clearly on your registration form.

Can the conference accommodate special dietary needs?

Yes. If you have special dietary needs and/or a severe allergy please indicate this on your registration form.

Will the conference be a smoke-free environment?

The entire conference venue is a no-smoking area.

Will there be loud music, strobe lighting, spotlights, or other strong sensory experiences?

The dances will have loud music and may have strobe lights and/or spotlights. In the past, there have been strobe lights and lasers at various events including the brunch on Sunday morning. We are looking into which other events, if any, will have strobe lights, loud music, or spotlights. Participants are asked to avoid wearing or carrying decorative flashing lights. Do not take photographs using the flash on your camera in public spaces. If you must use scented products, please sit or stand as far away as possible from areas designated "Scent Safer" areas. During plenary sessions, scent-safer spaces are designated in the ballroom. If scents and chemicals present a barrier for you, please know that Creating Change is not yet a scent-free conference. Please indicate on your registration form if there are specific items you would like to know about in advance.

The Disability Justice Institute will be offering free ear plugs to use throughout the conference.

Please contact Justin Lemley at as early as possible if you have further questions or special requests.

Will there be a designated quiet space at the conference?

There will be a quiet, sensory-friendly space available during the conference. We will update with the exact location as soon as possible.

What if I have a medical emergency or health problem during the conference?

In case of emergency call 911 for an ambulance. Baylor University Medical Center Emergency Room (1.6 Miles) is the nearest emergency room. For non-resident attendees, buying travel insurance that covers medical expenses is strongly recommended as fees for emergency treatment can be very high.